Making a Purchase

Making a Purchase

Please browse the store and add items you wish to buy into the shopping cart. After you have finished shopping, click on 'checkout' and you will then be able to make payment via Credit / Debit card or Pay Pal.

If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction to your own currency at the current exchange rate.  Please note that choosing the wrong country may result in incorrect shipping.  We reserve the right to adjust your order after it has been submitted if you choose the wrong location from the list of countries when placing your order

Once your order has been placed you should receive an order acknowledgement, providing you specified a valid email address at the time of placing your order. Please note that this email is merely an acknowledgement that your order has been received by us.

Orders can only be classed as accepted by us once they have been delivered. In the unlikely event that your order contained items that were incorrectly priced by us we reserve the right to adjust your order when it is received by us. We will endeavour to notify you of this prior to the order being adjusted.

Please note: Orders placed cannot be amended.

Now that the UK has left the European economic area our carrier options are currently under review to ensure our European friends/customers can still obtain our products. In the Interim all orders placed on our website from outside the UK going into the EU will be sent DAP - Delivered at Place. You will need to ensure any necessary import duty or tax bill is settled locally.  

Our carriers occasionally experience operational difficulties and therefore these service delivery times are not guaranteed. Where an order is to be delivered to an address outside of mainland UK, it is possible sometimes that a shipping price quoted shall not be correct. We therefore reserve the right to amend this. In these circumstances, we shall always contact the customer prior to any change.

While we do our best to provide accurate shipping times this may vary for non Mainland UK locations and is subject to local postage and restrictions.

All customers who order item from our website and have these delivered to an international address shall take full responsibility for any or all import/tax related duties and cost.

Credit Card Security 

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When we conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Law And Jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law.

Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.